Business AI integration

Less time answering the same questions and doing paperwork, more time for customers. Without the hype, and with data protection in mind.

Where AI helps a small business

Customer service

A chat assistant answers the most common questions on your site – prices, opening hours, services – from your own information, in the evenings too.

Routine work

Sorting email, drafting quotes and confirming bookings happen automatically. A person checks and approves.

Data protection in order

We agree in writing which data the AI may use. We use services where your data is not used to train models.

Business AI integration

Practical AI tools that reduce routine work – with clear rules on how your data is used.

AI customer service assistant

Starter
Investment:€1,500–€3,500
Timeline:2–4 weeks
Perfect for:Businesses that answer the same customer questions every day

A chat assistant on your website that answers customer questions from your own content and hands over to a person when it can't help.

Key Features:

  • Review of the questions your customers ask most
  • An assistant that answers from your own website and documents
  • Handover to email or phone when the assistant can't answer
  • Works in Finnish, Swedish and English
  • Data processing agreement and GDPR review
  • Staff training (2 hours)
  • One month of fine-tuning after launch

AI automation for routine work

Popular
Investment:€3,500–€8,000
Timeline:4–8 weeks
Perfect for:Businesses where routine admin takes hours every week

We automate one or two repetitive processes, such as sorting email, drafting quotes or confirming bookings. A person just checks and approves.

Key Features:

  • Mapping the process and the time it takes today
  • AI-drafted emails or quotes for a person to approve
  • Integration with the tools you already use (email, calendar, CRM, accounting)
  • An internal assistant that answers from your own documents
  • Clear rules on which data the AI may use
  • Staff training (4 hours)
  • Three months of support and fine-tuning

Custom AI solution

Premium
Investment:Quote on request
Timeline:Agreed per project
Perfect for:Needs that don't fit the packages above

A solution designed for your business. We start with a short assessment so you know the costs and benefits before committing.

Key Features:

  • Assessment of where AI saves the most time or money
  • Fixed-price quote before any build work
  • Built on proven AI services, not expensive custom models
  • Data protection impact assessment where needed
  • Ongoing support if you want it

Frequently asked questions

Is AI safe for customer data?
When it's done properly, yes. We sign a data processing agreement, limit what the assistant can see, and choose services that don't use your data for training.
Will AI replace an employee?
That's not the aim. AI takes care of repetitive, time-consuming tasks so you and your staff have more time for work that needs a person.
What does AI cost per month?
AI service usage fees depend on how much it's used. We estimate the monthly cost in advance so you know the total before you decide.
What if the AI gives a wrong answer?
We limit the assistant to answering from your own information and handing the customer to a person when it doesn't know. We test it carefully before launch.

Where would AI save you the most time?

In a free assessment we go through your routines and tell you where AI makes sense – and where it doesn't.

Book a free AI assessment
Business AI integration | Scandic Digital